:root{--bg:#f6f7fb;--panel:#fff;--ink:#172033;--muted:#6d7585;--line:#e6e8ef;--brand:#27324a;--brand-2:#40506f;--accent:#f0b96a;--good:#16835f;--warn:#a76616;--bad:#b33b43;--shadow:0 12px 32px #18233a14;--radius:16px;--space-1:4px;--space-2:8px;--space-3:12px;--space-4:16px;--space-6:24px;--space-8:32px;--type-page-title:24px;--type-section-title:18px;--type-body:15px;--type-compact:14px;--type-meta:13px;--type-caption:12px}*{box-sizing:border-box}html,body{background:var(--bg);min-height:100%;color:var(--ink);font-family:Leelawadee UI,Noto Sans Thai,Tahoma,Segoe UI,Arial,sans-serif;font-size:var(--type-body);margin:0;line-height:1.55}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.58}button:focus-visible,a:focus-visible,summary:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline-offset:2px;outline:3px solid #40506f38}.btn svg{flex:none;width:16px;height:16px}.login-shell{background:radial-gradient(circle at 0 0,#fff9ef 0,#f4f6fb 44%,#eef1f8 100%);place-items:center;min-height:100vh;padding:28px;display:grid}.login-card{border:1px solid var(--line);width:min(440px,100%);box-shadow:var(--shadow);background:#fff;border-radius:24px;padding:34px}.brand-mark{letter-spacing:.2px;align-items:center;gap:10px;font-weight:800;display:inline-flex}.brand-dot{background:var(--accent);border-radius:999px;width:14px;height:14px;box-shadow:0 0 0 6px #f0b96a2e}.login-card h1{margin:24px 0 8px;font-size:28px}.login-card p{color:var(--muted);margin:0 0 24px;line-height:1.6}.crm-shell{grid-template-columns:264px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{z-index:40;background:var(--brand);color:#f7f9ff;flex-direction:column;height:100vh;padding:20px 14px 16px;display:flex;position:sticky;top:0;overflow:visible}.sidebar-brand-row{justify-content:space-between;align-items:center;gap:10px;display:flex}.sidebar .brand-mark{padding:0 10px 20px;font-size:17px}.sidebar-close,.topbar-menu{width:42px;height:42px;color:inherit;background:0 0;border:0;border-radius:10px;flex:none;place-items:center;display:none}.sidebar-close svg,.topbar-menu svg{width:22px;height:22px}.nav{align-content:start;gap:6px;min-height:0;padding:4px 2px 12px;display:grid;overflow:visible}.nav-item-wrap{min-width:0;position:relative}.nav-item{color:#dbe2f1;text-align:left;background:0 0;border:0;border-radius:11px;grid-template-columns:22px minmax(0,1fr) auto;align-items:center;gap:12px;width:100%;min-height:50px;padding:10px 12px;font-size:15px;font-weight:650;line-height:1.45;transition:background .15s,color .15s,transform .15s;display:grid}.nav-item svg{color:#aeb9cf;width:20px;height:20px}.nav-item:hover{color:#fff;background:#ffffff13;transform:translate(1px)}.nav-item:hover svg{color:#fff}.nav-item.is-active{color:#fff;box-shadow:inset 3px 0 0 var(--accent);background:#f0b96a29}.nav-item.is-active svg{color:var(--accent)}.nav-tooltip{z-index:60;color:#f5f7fb;opacity:0;visibility:hidden;pointer-events:none;background:#182238;border:1px solid #ffffff1f;border-radius:9px;width:max-content;max-width:260px;padding:9px 11px;font-size:13px;font-weight:500;line-height:1.5;transition:opacity .14s .18s,transform .14s .18s,visibility 0s linear .32s;position:absolute;top:50%;left:calc(100% + 12px);transform:translate(4px,-50%);box-shadow:0 12px 28px #0a101c38}.nav-item-wrap:hover .nav-tooltip,.nav-item-wrap:focus-within .nav-tooltip{opacity:1;visibility:visible;transition-delay:.22s;transform:translateY(-50%)}.nav-count{border-radius:999px;grid-column:3;place-items:center;min-width:22px;height:22px;padding:0 6px;font-size:11px;line-height:1;display:grid}.nav-count.is-urgent{color:#9b3038;background:#fff0f1}.nav-count.is-work{color:#087551;background:#dff6eb}.sidebar-bottom{border-top:1px solid #ffffff1f;margin-top:auto;padding:14px 10px 0}.sidebar-user{color:#d5dced;margin-bottom:12px;font-size:14px;line-height:1.55}.crm-main{min-width:0}.topbar{border-bottom:1px solid var(--line);z-index:10;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffe6;justify-content:space-between;align-items:center;height:68px;padding:0 28px;display:flex;position:sticky;top:0}.topbar-title{font-weight:700}.sidebar-scrim{display:none}.page{max-width:1500px;margin:0 auto;padding:28px}.page-head{justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:22px;display:flex}.page-head h1{font-size:var(--type-page-title);margin:0 0 6px;line-height:1.3}.page-head p{color:var(--muted);font-size:var(--type-compact);margin:0;line-height:1.6}.grid{gap:16px;display:grid}.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:0 4px 20px #18233a09}.card-pad{padding:20px}.metric-label{color:var(--muted);font-size:var(--type-meta)}.metric-value{margin-top:8px;font-size:30px;font-weight:800;line-height:1.1}.metric-sub{font-size:var(--type-meta);color:var(--muted);margin-top:8px;line-height:1.55}.section-title{font-size:var(--type-section-title);margin:0;line-height:1.45}.section-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding:18px 20px;display:flex}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;font-size:14px;line-height:1.55}th{text-align:left;color:var(--muted);border-bottom:1px solid var(--line);white-space:nowrap;background:#fafbfc;padding:12px 14px;font-size:13px;font-weight:750}td{vertical-align:top;border-bottom:1px solid #eff1f5;padding:13px 14px}tr:last-child td{border-bottom:0}tbody tr:hover{background:#fbfcff}.form{gap:15px;display:grid}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.field{gap:7px;display:grid}.field label{font-size:13px;font-weight:700}.input,.select,.textarea{width:100%;color:var(--ink);background:#fff;border:1px solid #d9dde7;border-radius:10px;outline:none;padding:10px 12px}.input:focus,.select:focus,.textarea:focus{border-color:#7c8eb5;box-shadow:0 0 0 3px #40506f1a}.textarea{resize:vertical;min-height:96px}.help{color:var(--muted);font-size:13px;line-height:1.55}.btn{border:0;border-radius:10px;justify-content:center;align-items:center;gap:8px;min-height:40px;padding:0 15px;font-size:14px;font-weight:700;display:inline-flex}.btn-primary{background:var(--brand);color:#fff}.btn-primary:hover{background:var(--brand-2)}.btn-secondary{color:var(--brand);background:#edf0f6}.btn-danger{color:var(--bad);background:#fff0f1}.btn-ghost{color:inherit;border:1px solid var(--line);background:0 0}.btn-sm{min-height:34px;padding:0 10px;font-size:13px}.actions{flex-wrap:wrap;gap:8px;display:flex}.badge{color:#4c5870;white-space:nowrap;background:#edf0f6;border-radius:999px;align-items:center;padding:4px 9px;font-size:12px;font-weight:700;display:inline-flex}.badge-good{color:var(--good);background:#e9f8f2}.badge-warn{color:var(--warn);background:#fff4e4}.badge-bad{color:var(--bad);background:#fff0f1}.badge-brand{color:var(--brand);background:#edf0f8}.searchbar{align-items:center;gap:8px;display:flex}.searchbar .input{width:min(360px,60vw)}.empty{color:var(--muted);text-align:center;padding:34px 20px}.error{color:#8c2930;background:#fff0f1;border:1px solid #ffd4d8;border-radius:10px;padding:10px 12px;font-size:13px}.success{color:#176e52;background:#edf9f4;border:1px solid #cfeee2;border-radius:10px;padding:10px 12px;font-size:13px}.profile-head{grid-template-columns:1fr auto;align-items:start;gap:16px;display:grid}.profile-name{margin:0 0 7px;font-size:24px;font-weight:800}.profile-meta{color:var(--muted);flex-wrap:wrap;gap:14px;font-size:13px;display:flex}.timeline{gap:0;display:grid}.timeline-item{grid-template-columns:110px 16px 1fr;gap:10px;min-height:76px;display:grid}.timeline-time{color:var(--muted);padding-top:2px;font-size:12px}.timeline-rail{position:relative}.timeline-rail:after{content:"";background:var(--line);width:1px;position:absolute;top:12px;bottom:-4px;left:7px}.timeline-item:last-child .timeline-rail:after{display:none}.timeline-dot{background:var(--accent);z-index:1;border-radius:50%;width:9px;height:9px;margin:4px 0 0 3px;position:relative}.timeline-body{padding-bottom:18px}.timeline-body strong{margin-bottom:4px;display:block}.timeline-body p{color:var(--muted);margin:0;font-size:13px;line-height:1.55}.task-row-overdue{border-left:3px solid var(--bad)}.task-row-today{border-left:3px solid var(--accent)}.kpi-bar{background:#eef0f5;border-radius:999px;height:8px;overflow:hidden}.kpi-bar>span{background:var(--brand-2);border-radius:inherit;height:100%;display:block}@media (max-width:1080px){.grid-4{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-3{grid-template-columns:1fr}}@media (max-width:960px){.crm-shell{grid-template-columns:1fr}.sidebar{width:min(300px,100vw - 48px);height:100dvh;transition:transform .2s;position:fixed;top:0;left:0;overflow:hidden;transform:translate(-105%);box-shadow:18px 0 52px #0e142140}.sidebar.is-open{transform:translate(0)}.sidebar-close,.topbar-menu{display:grid}.sidebar-scrim{z-index:35;opacity:0;pointer-events:none;background:#0e142175;border:0;transition:opacity .2s;display:block;position:fixed;inset:0}.crm-shell.is-navigation-open .sidebar-scrim{opacity:1;pointer-events:auto}.topbar{gap:12px;padding:0 18px}.topbar-menu{color:var(--brand);margin-left:-7px}.topbar-title{margin-right:auto}.page-loading-line{left:0}.nav{overflow-y:auto}.nav-tooltip{display:none}}@media (max-width:800px){.page{padding:18px}.grid-4,.grid-2,.form-grid{grid-template-columns:1fr}.page-head{flex-direction:column}}.input-error,.input-error:focus{background:#fff2f3!important;border-color:#e58b92!important;box-shadow:0 0 0 3px #b33b4314!important}.field-error-text{color:#a52f37;font-size:12px;font-weight:700;line-height:1.45}.compare-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.compare-card{border:1px solid var(--line);background:#fff;border-radius:14px;padding:18px}.compare-card h3{margin:0 0 14px;font-size:16px}.compare-row{border-bottom:1px solid #f0f1f4;grid-template-columns:150px 1fr;gap:12px;padding:8px 0;font-size:13px;display:grid}.compare-row:last-child{border-bottom:0}.compare-label{color:var(--muted)}.duplicate-action-box{border:1px solid var(--line);border-radius:14px;gap:12px;padding:18px;display:grid}@media (max-width:900px){.compare-grid{grid-template-columns:1fr}}.section-head-inline{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.customer-compare-table{table-layout:fixed;min-width:720px}.customer-compare-table thead th:first-child{width:190px}.customer-compare-table tbody th{color:var(--muted);text-align:left;background:#fafbfc;border-bottom:1px solid #eff1f5;padding:13px 14px;font-size:12px;font-weight:700}.customer-compare-table td{line-height:1.55}.customer-compare-table tr.compare-different th,.customer-compare-table tr.compare-different td{background:#fff8f1}.detail-table{min-width:760px}.detail-table th{background:#fafbfc;width:170px}.detail-table td{width:330px}.duplicate-actions{grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);align-items:start;gap:16px;display:grid}.resolution-option{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:12px;grid-template-columns:22px 1fr;align-items:start;gap:10px;padding:13px 14px;display:grid}.resolution-option:hover{background:#fbfcff;border-color:#c8cfdd}.resolution-option input{margin-top:3px}.resolution-option span{gap:4px;display:grid}.resolution-option small{color:var(--muted);font-size:12px;line-height:1.5}.duplicate-action-merge{background:#fbfcff;border-color:#cfd8ea}@media (max-width:980px){.duplicate-actions{grid-template-columns:1fr}}.customer-name-link strong{text-underline-offset:3px;-webkit-text-decoration:underline #0000;text-decoration:underline #0000;transition:all .15s}.customer-name-link:hover strong{color:var(--brand-2);text-decoration-color:currentColor}.import-page{max-width:1600px}.import-summary-grid .metric-value{font-size:26px}.import-progress-card{gap:12px;display:grid}.import-progress-head{justify-content:space-between;align-items:center;gap:16px;display:flex}.import-progress{background:#edf0f6;border-radius:999px;height:10px;overflow:hidden}.import-progress>span{background:var(--good);border-radius:inherit;height:100%;transition:width .2s;display:block}.import-review-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;margin:0 0 12px;display:flex}.import-tabs{flex-wrap:wrap;gap:7px;display:flex}.import-tab{border:1px solid var(--line);color:var(--muted);background:#fff;border-radius:999px;padding:8px 11px;font-size:12px;font-weight:700}.import-tab:hover,.import-tab.active{color:var(--brand);background:#edf0f8;border-color:#aeb7ca}.import-review-card{overflow:hidden}.import-review-table{min-width:1000px}.import-review-table td{vertical-align:middle}.import-row-ready{background:#fbfffd}.import-issue-stack{gap:8px;display:grid}.import-issue-box{border:1px solid var(--line);background:#fff;border-radius:10px;padding:9px 10px;font-size:12px;line-height:1.45}.import-issue-warning{background:#fffaf0;border-color:#f0ddb6}.import-issue-error{background:#fff4f5;border-color:#f2c9cd}.import-issue-title{justify-content:space-between;align-items:center;gap:12px;margin-bottom:4px;display:flex}.import-issue-title span{color:var(--muted);font-size:11px}.import-inline-row{flex-wrap:wrap;align-items:center;gap:8px;margin-top:7px;display:flex}.import-edit-value{word-break:break-word;background:#ffffffb3;border:1px solid #0000;border-radius:7px;min-width:80px;padding:5px 7px;display:inline-block}.import-edit-value.is-editable{cursor:text;border-style:dashed;border-color:#c7cedd}.import-edit-value.is-editable:hover{background:#fff;border-color:#7c8eb5}.input-sm{max-width:360px;min-height:32px;padding:6px 8px}.import-ready-box{padding:8px 10px}.import-bottom-actions{z-index:8;color:#fff;background:#27324af5;border-radius:14px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;margin:14px 0;padding:12px 14px;display:flex;position:sticky;bottom:12px;box-shadow:0 12px 30px #17203338}.import-bottom-actions .btn-ghost{color:#fff;border-color:#ffffff4d}.import-cancel-box{border-top:1px solid var(--line);justify-content:flex-end;margin-top:18px;padding-top:16px;display:flex}.customer-compare-mini{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}.customer-compare-mini>div{border:1px solid var(--line);background:#fafbfc;border-radius:10px;gap:4px;padding:10px;display:grid}.customer-compare-mini span{color:var(--muted);font-size:11px}@media (max-width:1100px){.customer-compare-mini{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:700px){.customer-compare-mini{grid-template-columns:1fr}.import-bottom-actions{bottom:6px}}.import-customer-duplicate-box{padding:12px}.import-customer-compare-wrap{background:#fff;border:1px solid #ead8b5;border-radius:10px;margin-top:10px;overflow:auto}.import-customer-compare-table{min-width:1680px;font-size:12px}.import-customer-compare-table th{background:#fffdf8;padding:9px 10px;font-size:11px}.import-customer-compare-table td{vertical-align:middle;padding:9px 10px;line-height:1.45}.import-customer-compare-table .import-candidate-crm td{background:#f6fbf9}.import-customer-compare-table .import-candidate-current td{box-shadow:inset 0 0 0 999px #f0b96a09}.import-customer-compare-table .import-diff-cell{color:#7b4b13;font-weight:700;background:#fff1df!important}.import-candidate-actions{gap:6px;min-width:190px;display:grid}.import-candidate-actions .btn{white-space:normal;height:auto;padding-top:7px;padding-bottom:7px;line-height:1.3}.import-duplicate-not-same{border-top:1px dashed #dfc99f;margin-top:12px;padding-top:10px}@media (max-width:900px){.import-customer-compare-table{min-width:980px}}.timeline-dot-completed{background:var(--good);box-shadow:0 0 0 3px #16835f1f}.timeline-dot-future{background:var(--accent);box-shadow:0 0 0 3px #f0b96a29}.promotion-preview{background:linear-gradient(120deg,#fffdf8,#fff 58%);border:1px solid #eadfcb;border-radius:14px;margin-top:16px;padding:14px 16px;box-shadow:0 4px 18px #5b452109}.promotion-preview-heading,.promotion-preview-heading>div{align-items:center;gap:10px;display:flex}.promotion-preview-heading{justify-content:space-between}.promotion-preview-heading>div>span{background:#fff4df;border-radius:10px;place-items:center;width:34px;height:34px;display:grid}.promotion-preview-heading strong,.promotion-preview-heading small{display:block}.promotion-preview-heading small{color:var(--muted);margin-top:2px;font-size:11px}.promotion-preview-list{grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:8px;margin-top:12px;display:grid}.promotion-preview-item{border-top:1px solid #eee6d8;gap:5px;min-width:0;padding-top:10px;display:grid}.promotion-preview-item strong,.promotion-preview-item span{display:block}.promotion-preview-item strong{font-size:13px}.promotion-preview-item span,.promotion-preview-item small{color:var(--muted);font-size:11px;line-height:1.45}.order-composer{background:#fff;border:1px solid #dfe4ee;border-radius:14px;gap:14px;padding:16px;display:grid}.order-composer-head{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.order-composer-head h3{margin:0;font-size:16px}.order-composer-head p{color:var(--muted);margin:4px 0 0;font-size:12px;line-height:1.5}.product-picker-grid{grid-template-columns:1fr;gap:7px;display:grid}.product-picker{border:1px solid var(--line);background:#fbfcff;border-radius:11px;grid-template-columns:100px minmax(0,1fr);align-items:center;gap:10px;padding:9px 10px;display:grid}.product-picker>strong{font-size:12px;display:block}.pack-options{grid-template-columns:repeat(5,minmax(0,1fr));gap:5px;display:grid}.pack-option{color:var(--ink);background:#fff;border:1px solid #dce1eb;border-radius:9px;min-width:0;padding:7px 2px}.pack-option:hover{background:#f1f4fa;border-color:#8998b8}.pack-option b,.pack-option small{display:block}.pack-option b{font-size:14px}.pack-option small{color:var(--muted);margin-top:2px;font-size:8px}.order-lines{border:1px solid var(--line);border-radius:11px;overflow:hidden}.order-line{border-bottom:1px solid #eff1f5;grid-template-columns:minmax(0,1fr) auto 100px;align-items:center;gap:14px;padding:10px 12px;font-size:12px;display:grid}.order-line:last-child{border-bottom:0}.order-line>div:first-child strong,.order-line>div:first-child span{display:block}.order-line>div:first-child span{color:var(--muted);margin-top:3px}.order-line>strong{text-align:right}.order-line-controls{align-items:center;gap:9px;display:flex}.order-line-controls button{border:1px solid var(--line);width:27px;height:27px;color:var(--brand);background:#f7f8fb;border-radius:8px;font-weight:800}.order-line-controls .order-line-remove{color:var(--bad);background:#fff7f7;border-color:#f0d4d6;margin-left:3px}.order-line-remove svg{width:14px;height:14px}.order-empty{text-align:center;color:var(--muted);border:1px dashed #d6dbe6;border-radius:11px;padding:18px;font-size:12px}.order-total-bar{background:var(--brand);color:#fff;border-radius:11px;justify-content:flex-end;gap:28px;padding:12px 14px;display:flex}.order-total-bar div{gap:3px;min-width:130px;display:grid}.order-total-bar span{color:#ccd5e6;font-size:10px}.order-total-bar strong{font-size:18px}.order-total-bar .order-promotion-status{align-self:center;font-size:14px}.monthly-status-order-panel{background:linear-gradient(120deg,#fbfaff,#fff);border:1px solid #ddd9f0;border-radius:12px;grid-template-columns:minmax(0,1.8fr) minmax(230px,1fr);gap:10px;padding:12px;display:grid}.monthly-status-progress{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.monthly-status-progress span{color:var(--muted);background:#fff;border-radius:9px;gap:4px;padding:8px 10px;font-size:10px;display:grid}.monthly-status-progress strong{color:var(--ink);font-size:13px}.monthly-status-result{background:#f2f3f7;border-radius:10px;align-content:center;gap:4px;padding:9px 11px;display:grid}.monthly-status-result span{color:var(--muted);font-size:10px}.monthly-status-result strong{font-size:13px}.monthly-status-result.is-plus{color:#116c50;background:#edf8f4}.monthly-status-result.is-vip{color:#fff;background:linear-gradient(120deg,#302b5b,#504784)}.monthly-status-result.is-vip span{color:#ddd9f4}.monthly-status-upsell{color:#5b4d8b;grid-column:1/-1;font-size:10px;font-weight:800}.monthly-discount{color:#ffd5d8}.promotion-order-area{background:#fffdf8;border:1px solid #eadfcb;border-radius:12px;padding:14px}.promotion-area-title{justify-content:space-between;align-items:center;gap:12px;display:flex}.promotion-area-title>div strong,.promotion-area-title>div span{display:block}.promotion-area-title>div span{color:var(--muted);margin-top:3px;font-size:11px}.promotion-progress-list{gap:7px;margin-top:12px;display:grid}.promotion-tier{color:#687081;background:#fff;border:1px solid #e5e4e0;border-radius:10px;grid-template-columns:28px minmax(0,1fr) auto;align-items:center;gap:9px;padding:9px 10px;transition:all .18s;display:grid}.promotion-tier-mark{background:#f0f1f4;border-radius:8px;place-items:center;width:26px;height:26px;font-size:11px;font-weight:800;display:grid}.promotion-tier strong,.promotion-tier span{display:block}.promotion-tier strong{color:var(--ink);font-size:12px}.promotion-tier span,.promotion-tier small{font-size:10px;line-height:1.4}.promotion-tier.is-passed{color:#568071;background:#f7faf8}.promotion-tier.is-earned{color:var(--good);background:linear-gradient(110deg,#ecfaf4,#fffdf8);border-color:#8bc8b0;box-shadow:0 7px 22px #16835f14}.promotion-tier.is-earned .promotion-tier-mark{background:var(--good);color:#fff}.gift-picker{border-top:1px solid #ebe2d2;gap:9px;margin-top:13px;padding-top:13px;display:grid}.gift-picker>strong{font-size:12px}.gift-options{grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:7px;display:grid}.gift-option{cursor:pointer;background:#fff;border:1px solid #e1e3e9;border-radius:10px;align-items:flex-start;gap:8px;padding:10px;display:flex}.gift-option.is-selected{background:#f1faf6;border-color:#7faf9c}.gift-option input{margin-top:2px}.gift-option b,.gift-option small{display:block}.gift-option b{font-size:12px}.gift-option small{color:var(--warn);margin-top:3px;font-size:10px}.selected-gift-summary{color:#176e52;background:#edf9f4;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;font-size:12px;display:flex}.catalog-page{max-width:1560px}.catalog-alerts{background:#fffaf4;border:1px solid #f0d5bc;border-radius:14px;margin-bottom:16px;padding:16px}.catalog-alerts p{margin:4px 0 0}.catalog-alert-list{gap:7px;margin-top:12px;display:grid}.catalog-alert{background:#fff;border:1px solid #eddcca;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex}.catalog-alert.is-out{background:#fff8f8;border-color:#efc4c8}.catalog-alert strong,.catalog-alert span{display:block}.catalog-alert strong{font-size:13px}.catalog-alert span{color:var(--muted);margin-top:3px;font-size:11px}.catalog-layout{grid-template-columns:minmax(0,1.08fr) minmax(420px,.92fr);align-items:start;gap:16px;display:grid}.catalog-section{overflow:hidden}.catalog-products,.catalog-gifts{gap:12px;padding:16px;display:grid}.catalog-product{border:1px solid var(--line);border-radius:12px;overflow:hidden}.catalog-product>strong{border-bottom:1px solid var(--line);background:#fafbfc;padding:11px 13px;font-size:13px;display:block}.catalog-sku-list{display:grid}.catalog-sku{border-bottom:1px solid #eff1f5;grid-template-columns:110px minmax(125px,1fr) 92px auto;align-items:center;gap:9px;padding:8px 12px;display:grid}.catalog-sku:last-child{border-bottom:0}.catalog-sku.is-disabled{color:#71798a;background:#fafbfc}.catalog-sku b,.catalog-sku small{display:block}.catalog-sku small{color:var(--muted);margin-top:2px;font-size:9px}.catalog-price-input{align-items:center;gap:7px;display:flex}.catalog-price-input .input{min-height:34px;padding:6px 8px}.catalog-price-input span{color:var(--muted);font-size:11px}.catalog-sale-toggle{min-height:32px;color:var(--muted);cursor:pointer;white-space:nowrap;background:#f7f8fa;border:1px solid #e1e4ea;border-radius:9px;justify-content:center;align-items:center;gap:6px;padding:5px 8px;font-size:10px;font-weight:800;display:flex}.catalog-sale-toggle.is-on{color:var(--good);background:#f1faf6;border-color:#b9dacd}.catalog-pack-add{border-top:1px dashed var(--line);background:#fcfcfd}.catalog-pack-add>summary{color:var(--brand-2);cursor:pointer;padding:9px 12px;font-size:10px;font-weight:800;list-style-position:inside}.catalog-pack-form{grid-template-columns:minmax(110px,.6fr) minmax(140px,1fr) auto;align-items:end;gap:9px;padding:0 12px 12px;display:grid}.catalog-pack-form .field{gap:4px}.catalog-pack-form label{font-size:9px}.catalog-pack-form .input{min-height:34px;padding:6px 8px}.catalog-note{color:#825316;background:#fff7ea;border-radius:10px;margin:0 16px 16px;padding:10px 12px;font-size:11px;line-height:1.5}.catalog-gift{border:1px solid var(--line);border-radius:12px;overflow:hidden}.catalog-gift.is-low{border-color:#edca98}.catalog-gift.is-out{border-color:#e7b6ba}.catalog-gift.is-inactive{opacity:.82;background:#fafbfc;border-color:#d9dde5}.catalog-gift-summary{justify-content:space-between;align-items:center;gap:12px;padding:12px;display:flex}.catalog-gift-summary strong,.catalog-gift-summary small{display:block}.catalog-gift-summary small{color:var(--muted);margin-top:3px;font-size:10px}.catalog-stock{text-align:right}.catalog-stock b,.catalog-stock span{display:block}.catalog-stock b{font-size:22px}.catalog-stock span{color:var(--muted);font-size:9px}.catalog-stock-warning{color:var(--warn);background:#fff6e8;border-top:1px solid #f2dfc0;padding:7px 12px;font-size:10px;font-weight:700}.catalog-gift.is-out .catalog-stock-warning{color:var(--bad);background:#fff2f3;border-color:#f1d0d3}.catalog-details,.catalog-add-box{border-top:1px solid var(--line)}.catalog-details>summary,.catalog-add-box>summary{cursor:pointer;color:var(--brand-2);padding:10px 12px;font-size:11px;font-weight:700;list-style-position:inside}.compact-form{gap:10px;padding:12px}.catalog-detail-form{border-top:1px dashed var(--line)}.catalog-lifecycle-actions{border-top:1px dashed var(--line);flex-wrap:wrap;align-items:center;gap:10px;padding:11px 12px;display:flex}.catalog-delete-confirm{margin-left:auto}.catalog-delete-confirm>summary{color:var(--bad);cursor:pointer;font-size:10px;font-weight:800}.catalog-delete-confirm .form{background:#fff8f8;border:1px solid #f0c8cc;border-radius:10px;width:min(390px,70vw);margin-top:8px}.catalog-delete-confirm p{color:var(--muted);margin:0;font-size:10px;line-height:1.5}.checkbox-line{cursor:pointer;align-items:flex-start;gap:7px;font-size:11px;display:flex}.catalog-add-box{border:1px dashed #cdd3df;border-radius:11px;margin:0 16px 16px}.promotion-manager-list{gap:8px;padding:16px;display:grid}.promotion-manager-item{border:1px solid var(--line);border-radius:11px;overflow:hidden}.promotion-manager-item>summary{cursor:pointer;justify-content:space-between;align-items:center;gap:12px;padding:12px 14px;list-style:none;display:flex}.promotion-manager-item>summary::-webkit-details-marker{display:none}.promotion-manager-item>summary b,.promotion-manager-item>summary span{display:block}.promotion-manager-item>summary>div>span{color:var(--muted);margin-top:3px;font-size:11px}.promotion-manager-item>summary>div>small{color:var(--muted);margin-top:4px;font-size:10px;display:block}.promotion-manager-form{border-top:1px solid var(--line);background:#fafbfc}.promotion-rule-grid{grid-template-columns:110px repeat(3,minmax(150px,1fr));gap:10px;display:grid}.promotion-gift-checks{flex-wrap:wrap;gap:8px;display:flex}.promotion-gift-checks .checkbox-line{border:1px solid var(--line);background:#fff;border-radius:9px;min-width:180px;padding:9px}.promotion-gift-checks b,.promotion-gift-checks small,.promotion-gift-checks span{display:block}.promotion-gift-checks small{color:var(--muted);margin-top:2px}.promotion-add-box{margin-top:0}.order-item-mini{justify-content:space-between;gap:10px;min-width:220px;font-size:11px;display:flex}.order-item-mini+.order-item-mini{border-top:1px solid #eff1f5;margin-top:5px;padding-top:5px}.order-item-mini span{color:var(--muted)}.order-cancel{min-width:135px}.order-cancel>summary{color:var(--bad);cursor:pointer;font-size:11px;font-weight:700}.order-cancel form{gap:7px;margin-top:8px}.button-spinner{border:2px solid;border-right-color:#0000;border-radius:50%;flex:none;width:14px;height:14px;animation:.7s linear infinite mf-spin}@keyframes mf-spin{to{transform:rotate(360deg)}}.toast-viewport{z-index:1300;pointer-events:none;gap:9px;width:min(390px,100vw - 32px);display:grid;position:fixed;top:82px;right:20px}.toast{pointer-events:auto;border:1px solid var(--line);min-height:54px;color:var(--ink);background:#fff;border-left-width:4px;border-radius:12px;grid-template-columns:22px minmax(0,1fr) auto auto;align-items:center;gap:9px;padding:11px 10px 11px 13px;font-size:13px;line-height:1.4;animation:.18s ease-out toast-in;display:grid;box-shadow:0 16px 42px #18233a29}.toast>svg{width:20px;height:20px}.toast-success{border-left-color:var(--good)}.toast-success>svg{color:var(--good)}.toast-error{border-left-color:var(--bad)}.toast-error>svg{color:var(--bad)}.toast-info{border-left-color:#3978b7}.toast-info>svg{color:#3978b7}.toast>a{color:var(--brand-2);white-space:nowrap;font-size:11px;font-weight:800}.toast>button{width:30px;height:30px;color:var(--muted);background:0 0;border:0;border-radius:8px;place-items:center;display:grid}.toast>button:hover{background:#f1f3f7}.toast>button svg{width:15px;height:15px}@keyframes toast-in{0%{opacity:0;transform:translateY(-7px)}}.confirm-backdrop,.drawer-backdrop{z-index:1250;background:#151d2d57;position:fixed;inset:0}.confirm-backdrop{place-items:center;padding:20px;display:grid}.confirm-dialog{background:#fff;border:1px solid #ecd5d7;border-radius:16px;grid-template-columns:42px 1fr;gap:14px;width:min(460px,100%);padding:20px;display:grid;box-shadow:0 26px 80px #0f172a3d}.confirm-icon{width:42px;height:42px;color:var(--bad);background:#fff0f1;border-radius:12px;place-items:center;display:grid}.confirm-icon svg{width:22px;height:22px}.confirm-dialog h3{margin:1px 0 7px;font-size:17px}.confirm-dialog p{color:var(--muted);margin:0;font-size:13px;line-height:1.55}.confirm-dialog .actions{grid-column:1/-1;justify-content:flex-end;margin-top:6px}.gift-quick-actions{border-top:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:6px;padding:9px 10px;display:flex}.gift-quick-actions .btn{min-height:31px;padding:0 8px}.gift-quick-actions .is-active{box-shadow:inset 0 0 0 1px #cbd3e2}.gift-inline-panel{border-top:1px solid var(--line);background:#fafbfc}.gift-inline-heading{justify-content:space-between;align-items:center;gap:10px;padding:11px 12px 0;font-size:12px;display:flex}.gift-inline-heading>button,.audit-drawer-head>button{border:1px solid var(--line);width:34px;height:34px;color:var(--muted);background:#fff;border-radius:9px;place-items:center;display:grid}.gift-inline-heading svg,.audit-drawer-head svg{width:17px;height:17px}.gift-lifecycle{border-top:1px dashed var(--line);flex-wrap:wrap;align-items:center;gap:8px;padding:11px 12px;display:flex}.drawer-backdrop{justify-content:flex-end;display:flex}.audit-drawer{background:#fff;flex-direction:column;gap:14px;width:min(470px,100%);height:100%;padding:20px;animation:.2s ease-out drawer-in;display:flex;box-shadow:-18px 0 58px #18233a2b}@keyframes drawer-in{0%{opacity:.5;transform:translate(24px)}}.audit-drawer-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.audit-drawer-head span{color:var(--muted);font-size:11px}.audit-drawer-head h2{margin:4px 0 0;font-size:20px}.audit-drawer-summary{background:#f4f6fa;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;padding:11px 12px;font-size:12px;display:flex}.audit-drawer-summary strong{font-size:16px}.audit-list{gap:8px;min-height:0;padding-right:3px;display:grid;overflow:auto}.audit-item{border:1px solid var(--line);border-radius:11px;gap:5px;padding:11px 12px;display:grid}.audit-item-head{color:var(--muted);justify-content:space-between;align-items:center;gap:10px;font-size:10px;display:flex}.audit-item-head b{font-size:13px}.audit-item-head .is-positive{color:var(--good)}.audit-item-head .is-negative{color:var(--bad)}.audit-item>strong{font-size:12px}.audit-stock-change{color:var(--muted);font-size:11px}.audit-item p{margin:2px 0 0;font-size:11px;line-height:1.45}.audit-item small{color:var(--muted);font-size:10px}.call-prep-grid{grid-template-columns:minmax(0,1.7fr) minmax(300px,.8fr);align-items:start;gap:16px;margin-top:16px;display:grid}.call-guide-panel{min-height:100%}.call-guide-copy{white-space:pre-wrap;margin-top:12px;font-size:14px;line-height:1.75}.call-prep-grid .promotion-preview{margin-top:0;padding:13px 14px}.call-prep-grid .promotion-preview-list{grid-template-columns:1fr;gap:7px;margin-top:9px}.call-prep-grid .promotion-preview-item{padding-top:8px}.promotion-preview-heading svg{width:18px;height:18px}.page-loading-line{z-index:20;background:#edf0f6;height:3px;position:fixed;top:68px;left:264px;right:0;overflow:hidden}.page-loading-line:after{content:"";background:var(--accent);width:35%;height:100%;animation:1.1s ease-in-out infinite loading-slide;display:block}@keyframes loading-slide{0%{transform:translate(-110%)}to{transform:translate(390%)}}.skeleton{background:#e9ecf2;border-radius:8px;position:relative;overflow:hidden}.skeleton:after{content:"";background:linear-gradient(90deg,#0000,#ffffffa6,#0000);animation:1.25s infinite skeleton-shimmer;position:absolute;inset:0;transform:translate(-100%)}@keyframes skeleton-shimmer{to{transform:translate(100%)}}.skeleton-title{width:300px;height:30px}.skeleton-subtitle{width:min(580px,80%);height:14px;margin-top:10px}.loading-card-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-top:24px;display:grid}.loading-card{gap:12px;padding:20px;display:grid}.skeleton-line{width:65%;height:15px}.skeleton-line.is-short{width:42%}.skeleton-block{width:100%;height:180px;margin-top:4px}@media (max-width:1180px){.catalog-layout,.product-picker-grid{grid-template-columns:1fr}.promotion-rule-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.call-prep-grid{grid-template-columns:1fr}}@media (max-width:700px){.product-picker{grid-template-columns:1fr;gap:7px}.order-line{grid-template-columns:minmax(0,1fr) auto}.order-line>strong{text-align:left;grid-column:1/-1}.order-total-bar{flex-wrap:wrap;justify-content:space-between;gap:12px}.order-total-bar div{min-width:0}.promotion-tier{grid-template-columns:28px minmax(0,1fr)}.promotion-tier>small{grid-column:2}.promotion-rule-grid{grid-template-columns:1fr}.catalog-sku{grid-template-columns:90px minmax(120px,1fr)}.catalog-sku .catalog-sale-toggle{grid-column:1}.catalog-sku .btn{grid-column:2;justify-self:start}.catalog-pack-form{grid-template-columns:1fr}.toast-viewport{top:12px;right:12px}.loading-card-grid{grid-template-columns:1fr}.page-loading-line{top:0;left:0}.gift-quick-actions .btn{flex:calc(50% - 6px)}}.team-accounts-section{max-width:1180px}.team-account-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-top:16px;display:grid}.team-account-card{border:1px solid var(--line);background:#fff;border-radius:14px;overflow:hidden;box-shadow:0 6px 22px #18233a09}.team-account-card.is-inactive{background:#fbfbfc}.team-account-head{border-bottom:1px solid var(--line);grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:11px;padding:14px 16px;display:grid}.team-avatar{width:42px;height:42px;color:var(--brand);background:linear-gradient(145deg,#eef2f8,#fff4df);border-radius:12px;place-items:center;font-size:16px;font-weight:900;display:grid}.team-account-head strong,.team-account-head span{display:block}.team-account-head>div:nth-child(2)>span{color:var(--muted);margin-top:3px;font-size:10px}.account-status{color:var(--muted);background:#f0f1f4;border-radius:999px;align-items:center;gap:6px;padding:6px 8px;font-size:9px;font-weight:800;display:flex!important}.account-status i{background:#9ca3af;border-radius:50%;width:7px;height:7px}.account-status.is-active{color:var(--good);background:#edf9f4}.account-status.is-active i{background:var(--good)}.team-account-form{gap:11px;padding:15px 16px}.team-account-save{justify-content:flex-end;display:flex}.team-account-save .btn{min-width:210px}.team-account-lifecycle{border-top:1px solid var(--line);background:#fafbfc;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px;display:flex}.team-account-lifecycle strong,.team-account-lifecycle span{display:block}.team-account-lifecycle>div>strong{font-size:11px}.team-account-lifecycle>div>span{color:var(--muted);margin-top:3px;font-size:9px}.account-toggle{min-width:120px;min-height:34px;color:var(--muted);background:#f0f1f4;border:1px solid #dfe2e8;border-radius:999px;justify-content:center;align-items:center;gap:7px;font-size:10px;font-weight:800;display:flex}.account-toggle>i{background:#fff;border-radius:50%;width:19px;height:19px;box-shadow:0 1px 4px #18233a2e}.account-toggle.is-on{color:var(--good);background:#eaf8f2;border-color:#b9dacd}.account-toggle.is-on>i{background:var(--good);box-shadow:inset 0 0 0 5px #fff}.team-history-warning{color:#805316;background:#fff7ea;border-top:1px solid #f2dfc0;grid-template-columns:25px minmax(0,1fr) auto;align-items:center;gap:10px;padding:11px 16px;display:grid}.team-history-warning>svg{width:20px}.team-history-warning strong,.team-history-warning span{display:block}.team-history-warning strong{font-size:11px}.team-history-warning span{margin-top:2px;font-size:9px;line-height:1.45}.team-account-security{border-top:1px solid var(--line)}.team-account-security>summary{cursor:pointer;color:var(--brand-2);padding:10px 16px;font-size:10px;font-weight:800;list-style-position:inside}.team-account-security-body{gap:11px;padding:3px 16px 16px;display:grid}.team-security-form{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:9px;display:grid}.team-security-form .field{gap:4px}.team-security-form .input{min-height:35px;padding:7px 9px}.team-create-section{max-width:760px;margin-top:16px}@media (max-width:900px){.team-account-grid{grid-template-columns:1fr}}@media (max-width:600px){.team-account-head{grid-template-columns:42px minmax(0,1fr)}.account-status{grid-column:2;justify-self:start}.team-account-lifecycle{align-items:flex-start}.team-history-warning{grid-template-columns:24px minmax(0,1fr)}.team-history-warning .btn{grid-column:2;justify-self:start}.team-security-form{grid-template-columns:1fr}}.smart-capture{background:linear-gradient(120deg,#fbfcff,#fffdf8);border:1px dashed #cbd3df;border-radius:14px;transition:all .16s;overflow:hidden}.smart-capture.is-dragging{background:#f0f5fc;border-color:#6581ad;box-shadow:inset 0 0 0 2px #4a67971a}.smart-capture.is-dragging *{pointer-events:none}.smart-capture-drop{width:100%;color:var(--ink);text-align:left;background:0 0;border:0;justify-content:center;align-items:center;gap:12px;padding:18px;display:flex}.smart-capture-drop:hover{background:#ffffff80}.smart-capture-icon{background:var(--brand);color:#fff;border-radius:12px;place-items:center;width:40px;height:40px;display:grid}.smart-capture-icon svg{width:20px;height:20px}.smart-capture-drop strong,.smart-capture-drop small{display:block}.smart-capture-drop strong{font-size:14px}.smart-capture-drop small{color:var(--muted);margin-top:4px;font-size:10px}.smart-capture-active{grid-template-columns:68px minmax(0,1fr) auto;align-items:center;gap:12px;padding:11px 13px;display:grid}.smart-capture-active>img{border:1px solid var(--line);object-fit:cover;background:#f2f3f6;border-radius:9px;width:68px;height:54px}.smart-capture-status strong,.smart-capture-status span{display:block}.smart-capture-status strong{font-size:12px}.smart-capture-status span{color:var(--muted);margin-top:3px;font-size:9px}.smart-capture-actions{align-items:center;gap:5px;display:flex}.capture-progress{background:#e5e9f0;border-radius:3px;width:min(260px,100%);height:3px;margin-top:8px;overflow:hidden}.capture-progress i{background:var(--accent);width:35%;height:100%;animation:1.05s ease-in-out infinite loading-slide;display:block}.capture-result-summary{border-top:1px solid var(--line);background:#fff;gap:10px;padding:12px 14px;display:grid}.capture-result-summary>div:first-child strong,.capture-result-summary>div:first-child span{display:block}.capture-result-summary>div:first-child strong{font-size:11px}.capture-result-summary>div:first-child span{color:var(--muted);margin-top:3px;font-size:9px}.capture-extra-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:7px;display:grid}.capture-extra-grid>div{background:#fafbfc;border:1px solid #ebedf1;border-radius:9px;min-width:0;padding:8px 9px}.capture-extra-grid span,.capture-extra-grid b{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.capture-extra-grid>div>span:first-child{color:var(--muted);font-size:8px}.capture-extra-grid b{margin-top:3px;font-size:10px}.capture-confidence{background:#edf9f4;border-radius:999px;width:max-content;margin-top:5px;padding:2px 5px;font-weight:800;color:var(--good)!important;font-size:7px!important;display:inline-block!important}.capture-confidence.is-medium,.capture-confidence.is-low{background:#fff2df;color:var(--warn)!important}.capture-warnings{color:#815316;background:#fff7ea;border-radius:9px;gap:3px;padding:8px 10px;font-size:9px;line-height:1.45;display:grid}.capture-manual-link{width:max-content;color:var(--brand-2);text-underline-offset:3px;background:0 0;border:0;padding:0;font-size:9px;font-weight:800;text-decoration:underline}.capture-review-badge{color:#895516;cursor:help;vertical-align:middle;background:#fff1de;border-radius:999px;align-items:center;margin-left:5px;padding:2px 6px;font-size:8px;font-weight:800;display:inline-flex}.capture-conflict-note{color:#75501d;background:#fffaf1;border:1px solid #ead7b8;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;margin-top:8px;padding:8px 11px;font-size:9px;display:flex}.capture-conflict-note button{color:var(--brand-2);font:inherit;text-underline-offset:3px;background:0 0;border:0;flex:none;padding:0;font-weight:800;text-decoration:underline}.capture-preview-drawer{background:#fff;flex-direction:column;gap:14px;width:min(680px,100%);height:100%;padding:20px;animation:.2s ease-out drawer-in;display:flex;box-shadow:-18px 0 58px #18233a2b}.capture-preview-image{border:1px solid var(--line);background:#f3f4f6;border-radius:12px;flex:1;min-height:0;padding:8px;overflow:auto}.capture-preview-image img{border-radius:8px;width:100%;height:auto;display:block}@media (max-width:760px){.smart-capture-active{grid-template-columns:58px minmax(0,1fr)}.smart-capture-active>img{width:58px;height:48px}.smart-capture-actions{grid-column:1/-1;justify-content:flex-end}.capture-extra-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.capture-conflict-note{flex-direction:column;align-items:flex-start}}.line-inbox-page{max-width:1760px;padding-bottom:18px}.line-page-head{justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:16px;display:flex}.line-page-head h1{margin:0 0 5px;font-size:25px}.line-page-head p{color:var(--muted);margin:0;font-size:13px}.line-live-indicator{color:var(--good);background:#f6fcf9;border:1px solid #dcece5;border-radius:999px;align-items:center;gap:7px;padding:7px 10px;font-size:10px;font-weight:800;display:inline-flex}.line-live-indicator i{background:#19a371;border-radius:99px;width:7px;height:7px;box-shadow:0 0 0 4px #19a3711a}.line-inbox-shell{border:1px solid var(--line);background:#fff;border-radius:17px;grid-template-columns:minmax(260px,320px) minmax(430px,1fr) minmax(245px,300px);height:calc(100vh - 150px);min-height:610px;display:grid;overflow:hidden;box-shadow:0 8px 30px #18233a0e}.line-thread-panel,.line-chat-panel,.line-context-panel{min-width:0;min-height:0}.line-thread-panel{border-right:1px solid var(--line);background:#fbfcfd;flex-direction:column;display:flex}.line-thread-search{border-bottom:1px solid var(--line);grid-template-columns:minmax(0,1fr) auto;gap:7px;padding:12px;display:grid}.line-filter-tabs{scrollbar-width:thin;gap:5px;padding:9px 10px 4px;display:flex;overflow-x:auto}.line-filter-tabs a{color:var(--muted);border-radius:8px;flex:none;padding:5px 8px;font-size:9px;font-weight:800}.line-thread-count{color:var(--muted);padding:6px 13px 8px;font-size:9px}.line-thread-list{flex:1;min-height:0;overflow-y:auto}.line-thread-item{background:#fff;border-top:1px solid #eef0f4;grid-template-columns:36px minmax(0,1fr);gap:9px;padding:11px 12px;transition:all .15s;display:grid;position:relative}.line-avatar{color:#147451;background:linear-gradient(145deg,#e5f7ed,#cfeede);border-radius:12px;place-items:center;width:36px;height:36px;font-size:13px;font-weight:900;display:grid}.line-avatar.is-large{border-radius:14px;width:42px;height:42px;font-size:15px}.line-thread-copy{gap:4px;min-width:0;display:grid}.line-thread-copy>span{justify-content:space-between;align-items:center;gap:8px;display:flex}.line-thread-copy strong{text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:12px;overflow:hidden}.line-thread-copy time{color:#8b93a1;flex:none;font-size:8px}.line-thread-copy small{text-overflow:ellipsis;white-space:nowrap;color:#5e6879;font-size:10px;display:block;overflow:hidden}.line-thread-copy em{text-overflow:ellipsis;white-space:nowrap;color:#949aa6;font-size:8px;font-style:normal;overflow:hidden}.line-unread-count{color:#fff;background:#16a36f;border-radius:99px;place-items:center;min-width:18px;height:18px;font-size:8px;display:grid;position:absolute;bottom:9px;right:10px}.line-empty-list,.line-empty-chat{text-align:center;color:var(--muted);padding:34px 20px;font-size:11px}.line-thread-pagination{border-top:1px solid var(--line);background:#fff;grid-template-columns:1fr auto 1fr;align-items:center;gap:8px;padding:9px 12px;display:grid}.line-thread-pagination a{color:var(--brand-2);font-size:10px;font-weight:800}.line-thread-pagination a:last-child{text-align:right}.line-thread-pagination small{color:var(--muted);font-size:9px}.line-chat-panel{background:#f5f8f7;flex-direction:column;display:flex}.line-chat-panel.is-empty{text-align:center;color:var(--muted);justify-content:center;align-items:center}.line-chat-panel.is-empty div{gap:6px;display:grid}.line-chat-panel.is-empty strong{color:var(--ink)}.line-chat-head{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;gap:12px;min-height:68px;padding:11px 14px;display:flex}.line-chat-person{align-items:center;gap:10px;min-width:0;display:flex}.line-chat-person>div{min-width:0}.line-chat-person strong,.line-chat-person span{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.line-chat-person strong{font-size:13px}.line-chat-person span{color:var(--muted);margin-top:3px;font-size:9px}.line-conversation-controls{flex-wrap:wrap;justify-content:flex-end;align-items:flex-end;gap:7px;display:flex}.line-conversation-controls label{gap:3px;display:grid}.line-conversation-controls label>span{color:var(--muted);font-size:8px}.line-conversation-controls .select{border-radius:8px;width:auto;max-width:180px;min-height:31px;padding:5px 25px 5px 8px;font-size:9px}.line-control-pending{color:var(--muted);align-items:center;gap:5px;font-size:9px;display:inline-flex}.line-history-note{color:#858c98;background:#fbfcfc;border-bottom:1px solid #e8ecea;padding:6px 14px;font-size:8px;line-height:1.45}.line-message-history{flex-direction:column;flex:1;gap:7px;min-height:0;padding:15px;display:flex;overflow-y:auto}.line-load-older{color:var(--muted);background:#fff;border:1px solid #dae0dd;border-radius:9px;align-self:center;padding:6px 10px;font-size:9px;font-weight:700}.line-message{max-width:82%;display:flex}.line-message.is-outbound{justify-content:flex-end;align-self:flex-end}.line-message.is-inbound{align-self:flex-start}.line-message>div{background:#fff;border:1px solid #e1e5e3;border-radius:5px 13px 13px;min-width:70px;padding:9px 11px;box-shadow:0 2px 8px #18233a08}.line-message.is-outbound>div{background:#ddf5e9;border-color:#cce8da;border-radius:13px 5px 13px 13px}.line-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:12px;line-height:1.55}.line-message footer{color:#818996;text-align:right;margin-top:5px;font-size:8px}.line-delivery.is-failed{color:var(--bad);font-weight:800}.line-delivery.is-pending{color:var(--warn)}.line-message-retry{color:var(--bad);background:#fff7f7;border:1px solid #e5aeb2;border-radius:7px;margin-top:7px;padding:4px 7px;font-size:8px;font-weight:800}.line-composer{border-top:1px solid var(--line);background:#fff;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:9px;padding:11px 13px;display:grid}.line-composer .textarea{min-height:64px;max-height:145px;padding:9px 11px;font-size:12px}.line-composer-actions{justify-items:stretch;gap:6px;display:grid}.line-composer-actions small{color:var(--muted);text-align:right;font-size:8px}.line-composer-disabled{border-top:1px solid var(--line);color:var(--muted);text-align:center;background:#fff;padding:16px;font-size:11px}.line-context-panel{border-left:1px solid var(--line);background:#fff;overflow-y:auto}.line-context-section{border-bottom:1px solid var(--line);padding:15px}.line-context-kicker{color:#12966a;letter-spacing:.8px;text-transform:uppercase;font-size:8px;font-weight:900}.line-context-section h2{margin:6px 0 8px;font-size:16px}.line-context-section p{color:var(--muted);margin:0;font-size:10px;line-height:1.55}.line-customer-card{color:var(--muted);gap:6px;font-size:10px;display:grid}.line-customer-card a,.line-candidate-list a{color:var(--brand-2);font-weight:800}.line-customer-search{gap:7px;display:grid}.line-candidate-list{gap:7px;margin-top:10px;display:grid}.line-candidate-list article{border:1px solid var(--line);background:#fafbfc;border-radius:9px;gap:3px;padding:9px;display:grid}.line-candidate-list article.has-conflict{opacity:.76;background:#f7f7f8}.line-candidate-list article>div:first-child{justify-content:space-between;align-items:center;gap:7px;display:flex}.line-candidate-list article b{color:#707785;background:#eceef1;border-radius:999px;flex:none;padding:2px 5px;font-size:7px}.line-candidate-list span,.line-candidate-list a,.line-no-candidate{color:var(--muted);font-size:9px;line-height:1.45}.line-candidate-list a{color:var(--brand-2)}.line-candidate-actions{justify-content:space-between;align-items:center;gap:7px;margin-top:4px;display:flex}.line-candidate-select{background:#e6f6ee;border-radius:7px;padding:4px 7px}.line-link-status{color:#087d53;background:#edf9f3;border-radius:8px;align-items:center;gap:5px;padding:6px 7px;font-size:8px;font-weight:800;display:flex}.line-link-status i{background:#18a772;border-radius:99px;width:6px;height:6px}.line-manager-link-actions{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:8px;margin-top:4px;padding-top:8px;display:flex}.line-manager-link-actions>a,.line-unlink-trigger{font-size:8px;font-weight:800}.line-unlink-trigger{color:#a24646;cursor:pointer;background:0 0;border:0;padding:0}.line-unlink-panel{background:snow;border:1px solid #edcaca;border-radius:9px;gap:8px;padding:9px;display:grid}.line-unlink-panel>strong{color:#8d3030;font-size:10px}.line-unlink-panel>p{color:#7d6262;font-size:8px;line-height:1.45}.line-link-review{border-bottom:1px solid var(--line);background:linear-gradient(#f5fcf8 0,#fff 55%);gap:10px;padding:14px;display:grid;box-shadow:inset 0 3px #29a879}.line-link-review>header{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.line-link-review>header span{color:#16845e;letter-spacing:.4px;text-transform:uppercase;font-size:8px;font-weight:900}.line-link-review>header h3{margin:3px 0 0;font-size:13px}.line-link-review>header button{color:#507067;cursor:pointer;background:#e8f2ed;border:0;border-radius:7px;width:24px;height:24px;font-size:17px}.line-link-from{background:#fafbfc;border:1px solid #e0e4e7;border-radius:8px;gap:2px;padding:8px;display:grid}.line-link-from small,.line-link-from span{color:var(--muted);font-size:8px}.line-link-from strong{font-size:10px}.line-link-compare{grid-template-columns:minmax(0,1fr) 18px minmax(0,1fr);align-items:stretch;gap:5px;display:grid}.line-link-compare article{background:#fff;border:1px solid #dfe6e2;border-radius:9px;align-content:start;gap:3px;min-width:0;padding:8px;display:grid}.line-link-compare small{color:#16845e;text-transform:uppercase;font-size:7px;font-weight:900}.line-link-compare strong{text-overflow:ellipsis;font-size:10px;overflow:hidden}.line-link-compare span{overflow-wrap:anywhere;color:var(--muted);font-size:8px;line-height:1.4}.line-link-compare>i{color:#35a47d;text-align:center;align-self:center;font-size:13px;font-style:normal;font-weight:900}.line-link-customer-facts{background:#e8ebe9;border:1px solid #e8ebe9;border-radius:8px;grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;margin:0;display:grid;overflow:hidden}.line-link-customer-facts>div{background:#fff;min-width:0;padding:6px 7px}.line-link-customer-facts dt{color:var(--muted);font-size:7px}.line-link-customer-facts dd{text-overflow:ellipsis;white-space:nowrap;margin:2px 0 0;font-size:9px;font-weight:800;overflow:hidden}.line-link-conflict{color:#8d3030;background:#fff5f5;border:1px solid #e8c7c7;border-radius:8px;padding:7px 8px;font-size:8px;line-height:1.45}.line-link-confirm-copy{color:#26362f;margin:0;font-size:9px;font-weight:800;line-height:1.5}.line-link-reason{gap:5px;display:grid}.line-link-reason label{color:#5d6673;font-size:8px;font-weight:800}.line-link-reason .select,.line-link-reason .textarea{min-height:32px;padding:6px 8px;font-size:9px}.line-link-warning{color:#776431;background:#fff9e9;border-radius:8px;margin:0;padding:7px 8px;font-size:8px;line-height:1.45}.line-link-actions{justify-content:flex-end;gap:6px;display:flex}.line-audit-section>a{color:var(--brand-2);font-size:9px;font-weight:800}.line-audit-list{gap:7px;margin-top:9px;display:grid}.line-audit-list article{border-left:2px solid #cfe7dc;gap:2px;padding-left:8px;display:grid}.line-audit-list span,.line-audit-list small,.line-audit-list em{color:var(--muted);font-size:8px;font-style:normal;line-height:1.4}.customer-line-identity-card{align-content:start;gap:5px;display:grid}.customer-line-identity-head{justify-content:space-between;align-items:center;gap:10px;display:flex}.customer-line-identity-head>span{color:#087d53;background:#eaf8f1;border-radius:999px;flex:none;align-items:center;gap:5px;padding:5px 8px;font-size:9px;font-weight:900;display:inline-flex}.customer-line-identity-head i{background:#18a772;border-radius:99px;width:6px;height:6px}.loyalty-customer-card{z-index:2;background:linear-gradient(135deg,#fff 0%,#fbfaff 56%,#f1efff 100%);border-color:#d9d7f3;position:relative;overflow:visible}.loyalty-customer-main{grid-template-columns:minmax(150px,.7fr) minmax(330px,1.8fr) auto;align-items:center;gap:24px;padding:20px;display:grid}.loyalty-balance-block{border-right:1px solid #dedcf0;padding-right:22px}.loyalty-balance{color:#2d275f;align-items:baseline;gap:7px;margin:5px 0;display:flex}.loyalty-balance strong{letter-spacing:-1px;font-size:38px;line-height:1}.loyalty-balance span{font-size:14px;font-weight:800}.loyalty-wallet-facts{grid-template-columns:repeat(3,minmax(110px,1fr));gap:18px;display:grid}.loyalty-wallet-facts div{gap:5px;display:grid}.loyalty-wallet-facts span{color:var(--muted);font-size:11px;font-weight:700}.loyalty-wallet-facts strong{font-size:15px}.loyalty-customer-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.loyalty-customer-actions details{position:relative}.loyalty-customer-actions summary{cursor:pointer;list-style:none}.loyalty-comp-form{z-index:10;border:1px solid var(--line);background:#fff;border-radius:12px;width:310px;padding:14px;position:absolute;top:38px;right:0;box-shadow:0 16px 40px #1c1f3626}.loyalty-warning{color:#8d2525;background:#fff1f1;border:1px solid #efb1b1;border-radius:10px;margin:0 20px 18px;padding:11px 13px;font-size:12px}.loyalty-history{background:#ffffffbf;border-top:1px solid #dfddef;padding:18px 20px 20px}.loyalty-pagination{justify-content:flex-end;gap:8px;margin-top:12px;display:flex}.loyalty-delta-positive{color:#087d53}.loyalty-delta-negative{color:brown}.loyalty-negative{background:linear-gradient(135deg,#fff 0%,#fff7f7 100%);border-color:#efb1b1}.loyalty-kpis .metric-value{font-size:27px}.identity-review-list{display:grid}.identity-review-row{border-top:1px solid var(--line);grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:18px;padding:18px 20px;display:grid}.identity-review-row:first-child{border-top:0}.identity-review-row p{color:#43475a;margin:8px 0;font-size:13px}.identity-review-title{flex-wrap:wrap;align-items:center;gap:9px;margin-bottom:5px;display:flex}.identity-review-row summary{cursor:pointer;list-style:none}.identity-review-form{border:1px solid var(--line);background:#fbfbfd;border-radius:10px;width:330px;margin-top:10px;padding:12px}@media (max-width:1050px){.loyalty-customer-main{grid-template-columns:1fr 2fr}.loyalty-customer-actions{grid-column:1/-1;justify-content:flex-start}}@media (max-width:800px){.loyalty-customer-main{grid-template-columns:1fr}.loyalty-balance-block{border-bottom:1px solid #dedcf0;border-right:0;padding:0 0 15px}.loyalty-wallet-facts{grid-template-columns:1fr}.loyalty-comp-form{width:min(310px,100vw - 80px);position:static}.identity-review-row{grid-template-columns:1fr}.identity-review-form{width:auto}}.customer-line-open{width:max-content;color:var(--brand-2);margin-top:5px;font-size:11px;font-weight:800}.line-context-note{background:#fffaf2;gap:5px;display:grid}.line-context-note strong{font-size:10px}.line-context-note span{color:var(--muted);font-size:9px;line-height:1.45}.customer-tier-suite{background:#ddd9ed;border:1px solid #ddd9ed;border-radius:14px;grid-template-columns:minmax(230px,1.15fr) minmax(220px,1fr) minmax(330px,1.5fr);gap:1px;margin-bottom:16px;display:grid;overflow:hidden}.tier-suite-primary,.tier-suite-status,.tier-suite-facts{background:#fff;padding:16px 18px}.tier-suite-primary{color:#fff;background:linear-gradient(135deg,#2d2856,#494078);gap:3px;display:grid}.tier-suite-eyebrow{color:#d8d3f1;letter-spacing:.5px;text-transform:uppercase;font-size:9px;font-weight:900}.tier-suite-primary>strong{font-size:23px}.tier-suite-primary small{color:#e6e2f5}.tier-suite-primary>span:last-child{color:#ffdca7;margin-top:6px;font-size:10px;font-weight:800}.tier-suite-status{align-content:center;gap:4px;display:grid}.tier-suite-status>span{color:var(--muted);font-size:10px;font-weight:800}.tier-suite-status>strong{font-size:19px}.tier-suite-status small{color:var(--muted);font-size:10px}.tier-suite-status.status-plus{color:#176c52;background:#effaf6}.tier-suite-status.status-vip{color:#7b551c;background:linear-gradient(135deg,#fffaf0,#fff)}.tier-suite-facts{grid-template-columns:repeat(3,1fr);align-items:center;gap:12px;display:grid}.tier-suite-facts div{gap:4px;display:grid}.tier-suite-facts span{color:var(--muted);font-size:9px;font-weight:800}.tier-suite-facts strong{font-size:13px}.cat-care-panel{overflow:visible}.cat-care-head{align-items:center}.cat-usage{color:#116c50;background:#edf8f4;border-radius:999px;padding:6px 10px;font-size:11px;font-weight:900}.cat-usage.is-full{color:#9b571d;background:#fff1e8}.cat-care-grid{grid-template-columns:repeat(auto-fit,minmax(310px,1fr));gap:12px;padding:16px;display:grid}.cat-care-card{border:1px solid var(--line);background:#fff;border-radius:13px;min-width:0;padding:13px}.cat-care-card-top{grid-template-columns:40px minmax(0,1fr) auto;align-items:center;gap:10px;display:grid}.cat-avatar{color:#4c427f;background:#f0edfb;border-radius:12px;place-items:center;width:40px;height:40px;font-size:18px;font-weight:900;display:grid}.cat-care-card-top>div:nth-child(2) strong,.cat-care-card-top>div:nth-child(2) span{display:block}.cat-care-card-top>div:nth-child(2) span,.cat-care-card-top>small{color:var(--muted);margin-top:3px;font-size:9px}.cat-reminder-list{gap:6px;margin-top:12px;display:grid}.cat-reminder-row{background:#f7f8fa;border-radius:9px;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:7px;padding:8px 9px;display:grid}.cat-reminder-row strong,.cat-reminder-row span{display:block}.cat-reminder-row strong{font-size:11px}.cat-reminder-row>div>span{color:var(--muted);margin-top:2px;font-size:9px}.cat-reminder-row.is-paused{opacity:.68}.cat-care-actions{flex-wrap:wrap;gap:6px;margin-top:12px;display:flex}.cat-care-actions details,.cat-care-create details{position:relative}.cat-care-actions summary,.cat-care-create summary{cursor:pointer;list-style:none}.cat-inline-form,.cat-create-form{z-index:12;border:1px solid var(--line);background:#fff;border-radius:12px;padding:13px;box-shadow:0 14px 34px #1f233a21}.cat-inline-form{width:min(620px,100vw - 390px);position:absolute;top:38px;left:0}.cat-create-form{box-shadow:none;margin-top:10px}.cat-care-create{gap:9px;padding:0 16px 16px;display:grid}.cat-care-empty{text-align:center;color:var(--muted);border:1px dashed var(--line);border-radius:12px;grid-column:1/-1;padding:24px}.cat-archive-history{border-top:1px solid var(--line);margin:0 16px 16px;padding-top:12px}.cat-archive-history summary{color:var(--muted);cursor:pointer;font-size:10px;font-weight:800}.cat-archive-history>div{gap:10px;padding:8px 0;font-size:10px;display:flex}.cat-archive-history span{color:var(--muted)}.cat-reminder-history{border-top:1px solid var(--line);margin:0 16px 16px;padding-top:12px}.cat-reminder-history>summary{color:var(--muted);cursor:pointer;margin-bottom:10px;font-size:10px;font-weight:800}.cat-reminder-history table{min-width:620px}.cat-reminder-history th,.cat-reminder-history td{font-size:10px}.cat-occurrence-sent{color:#157347;background:#e8f7ef}.cat-occurrence-failed,.cat-occurrence-unavailable{color:brown;background:#fff0f0}.check-line{align-items:center;gap:7px;font-size:11px;font-weight:700;display:flex}@media (max-width:1100px){.customer-tier-suite{grid-template-columns:1fr 1fr}.tier-suite-facts{grid-column:1/-1}.monthly-status-order-panel{grid-template-columns:1fr}}@media (max-width:800px){.customer-tier-suite{grid-template-columns:1fr}.tier-suite-facts{grid-column:auto}.monthly-status-progress{grid-template-columns:1fr}.order-total-bar{flex-wrap:wrap;justify-content:flex-start;gap:14px}.cat-inline-form{width:min(100%,100vw - 64px);margin-top:8px;position:static}}.loyalty-operations-card{background:linear-gradient(135deg,#fff 0%,#faf8ff 100%);border-color:#e4ddf7;padding:20px}.loyalty-operation-links{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:14px;display:grid}.loyalty-operation-links a{background:#fff;border:1px solid #e5e1f1;border-radius:12px;gap:4px;padding:14px;transition:all .16s;display:grid}.loyalty-operation-links a:hover{border-color:#bdb3e5;transform:translateY(-1px);box-shadow:0 7px 18px #372d6912}.loyalty-operation-links span{color:var(--muted);font-size:11px;font-weight:800}.loyalty-operation-links strong{color:#352f6b;font-size:19px}.loyalty-operation-links small{color:var(--muted);font-size:10px;line-height:1.5}.reward-redeem-panel{position:relative}.reward-picker{z-index:30;text-align:left;background:#fff;border:1px solid #dcd5f1;border-radius:14px;width:min(880px,100vw - 320px);padding:16px;position:absolute;top:calc(100% + 9px);right:0;box-shadow:0 16px 38px #28224e24}.reward-picker-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:13px;display:flex}.reward-picker-head>div{gap:3px;display:grid}.reward-picker-head strong{color:#29244f;font-size:15px}.reward-picker-head span{color:var(--muted);font-size:10px}.reward-picker-grid{grid-template-columns:repeat(auto-fill,minmax(225px,1fr));gap:10px;display:grid}.reward-option{background:#fff;border:1px solid #e5e2ec;border-radius:12px;grid-template-columns:54px minmax(0,1fr);gap:11px;padding:11px;display:grid}.reward-option-ready{background:linear-gradient(145deg,#fff 0%,#f2fbf7 100%);border-color:#c8e5d8}.reward-option-disabled{color:#777c86;background:#f8f8fa}.reward-option-visual{background:#f0edf9;border-radius:11px;flex:none;place-items:center;width:54px;height:54px;font-size:25px;display:grid;overflow:hidden}.reward-option-visual img{object-fit:cover;width:100%;height:100%}.reward-option-body{align-content:start;gap:7px;min-width:0;display:grid}.reward-option-body>strong{font-size:12px;line-height:1.35}.reward-option-body p{color:var(--muted);margin:0;font-size:9px;line-height:1.45}.reward-option-meta{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px;display:flex}.reward-option-meta b{color:#443987;font-size:11px}.reward-option-meta span{color:var(--muted);font-size:8px}.reward-picker-empty{grid-column:1/-1}.reward-confirm-dialog{align-items:flex-start;width:min(570px,100vw - 32px)}.reward-confirm-icon{background:#efebff}.reward-confirm-content{gap:13px;min-width:0;display:grid}.reward-confirm-content h3{margin:0}.reward-confirm-summary{background:#e8e5f0;border:1px solid #e8e5f0;border-radius:11px;grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;display:grid;overflow:hidden}.reward-confirm-summary div{background:#fff;gap:3px;padding:10px;display:grid}.reward-confirm-summary span,.reward-address-preview span{color:var(--muted);font-size:9px;font-weight:700}.reward-confirm-summary strong{font-size:13px}.reward-address-preview{background:#f5f7fa;border-radius:10px;padding:11px}.reward-address-preview p{margin:5px 0;font-size:11px;line-height:1.5}.reward-address-preview small{color:var(--muted);font-size:8px}.reward-no-cancel-warning,.reward-no-cancel-banner{color:#7d3b28;background:#fff7f2;border:1px solid #ebcfc4;border-radius:11px;gap:8px 14px;display:flex}.reward-no-cancel-warning{flex-direction:column;padding:11px}.reward-no-cancel-warning strong{font-size:12px}.reward-no-cancel-warning span{font-size:9px;line-height:1.5}.reward-no-cancel-banner{align-items:center;margin-bottom:16px;padding:12px 15px}.reward-no-cancel-banner strong{flex:none;font-size:12px}.reward-no-cancel-banner span{color:#765345;font-size:10px;line-height:1.5}.reward-approval-banner{color:#6f5920;background:#fffbed;border:1px solid #e6d9ae;border-radius:12px;align-items:center;gap:14px;margin-bottom:16px;padding:13px 16px;display:flex}.reward-approval-banner strong{flex:none;font-size:12px}.reward-approval-banner span{font-size:10px;line-height:1.5}.reward-create-card{margin-bottom:16px}.reward-create-card>summary,.reward-catalog-item>summary{cursor:pointer;justify-content:space-between;align-items:center;gap:14px;padding:16px 18px;list-style:none;display:flex}.reward-create-card>summary span{font-weight:900}.reward-create-card>summary small{color:var(--muted);font-size:10px}.reward-create-card>.form{padding:0 18px 18px}.reward-catalog-list,.reward-redemption-list{gap:12px;display:grid}.reward-catalog-summary{align-items:center;gap:12px;min-width:0;display:flex}.reward-catalog-summary>div:last-child{gap:4px;min-width:0;display:grid}.reward-catalog-summary strong{font-size:14px}.reward-catalog-summary span{color:var(--muted);font-size:10px}.reward-catalog-details{border-top:1px solid var(--line);padding:0 18px 18px}.reward-catalog-details>p{color:var(--muted);font-size:11px}.reward-catalog-facts,.reward-redemption-meta{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:15px 0;display:grid}.reward-catalog-facts>div,.reward-redemption-meta>div{background:#f7f7fa;border-radius:9px;gap:3px;padding:10px;display:grid}.reward-catalog-facts span,.reward-redemption-meta span{color:var(--muted);font-size:9px}.reward-catalog-facts strong,.reward-redemption-meta strong{font-size:12px}.reward-catalog-form{background:#fcfcfd;border:1px solid #ebe8f0;border-radius:11px;margin-top:14px;padding:15px}.reward-queue-kpis{margin-bottom:14px}.reward-filter-tabs{gap:5px;margin-bottom:14px;display:flex;overflow-x:auto}.reward-filter-tabs a{border:1px solid var(--line);color:var(--muted);white-space:nowrap;background:#fff;border-radius:999px;padding:8px 12px;font-size:10px;font-weight:800}.reward-filter-tabs a.active{color:#fff;background:#4c468a;border-color:#4c468a}.reward-redemption-row{padding:17px}.reward-redemption-main{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.reward-redemption-title{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:4px;display:flex}.reward-redemption-title strong{font-size:14px}.reward-redemption-customer{text-align:right;justify-items:end;gap:3px;display:grid}.reward-redemption-customer a{color:var(--brand-2);font-size:12px;font-weight:900}.reward-redemption-customer span{color:var(--muted);font-size:9px}.reward-redemption-meta{grid-template-columns:repeat(3,minmax(0,1fr));margin:13px 0}.reward-shipping-snapshot{background:#f7f8fa;border-radius:9px;margin:10px 0;padding:10px}.reward-shipping-snapshot summary{cursor:pointer;font-size:10px;font-weight:800}.reward-shipping-snapshot p{margin:7px 0 3px;font-size:10px}.reward-shipping-snapshot small{color:var(--muted);font-size:8px}.reward-operation-actions{border-top:1px solid var(--line);flex-wrap:wrap;align-items:flex-start;gap:8px;padding-top:12px;display:flex}.reward-operation-actions details>summary{cursor:pointer;list-style:none}.reward-operation-form{background:#fbfbfd;border:1px solid #e8e5ee;border-radius:10px;min-width:270px;padding:11px}.reward-operation-actions>form.reward-operation-form{background:0 0;border:0;min-width:auto;padding:0}.reward-correction-details .reward-operation-form{background:#fff9f7;border-color:#efd7d0}.reward-history{border-top-color:#e6e1f1}@media (max-width:800px){.loyalty-operation-links{grid-template-columns:1fr}.reward-picker{width:auto;max-height:calc(100vh - 104px);position:fixed;top:82px;left:16px;right:16px;overflow:auto;box-shadow:0 16px 38px #28224e29}.reward-picker-head,.reward-no-cancel-banner,.reward-approval-banner,.reward-redemption-main{flex-direction:column;align-items:flex-start}.reward-picker-grid{grid-template-columns:1fr}.reward-confirm-summary,.reward-catalog-facts,.reward-redemption-meta{grid-template-columns:1fr 1fr}.reward-create-card>summary,.reward-catalog-item>summary{align-items:flex-start}.reward-operation-form{min-width:min(270px,100vw - 80px)}}@media (max-width:1250px){.line-inbox-shell{grid-template-columns:minmax(240px,285px) minmax(430px,1fr)}.line-context-panel{display:none}}@media (max-width:1050px){.line-inbox-shell{grid-template-columns:1fr;height:auto;min-height:0;overflow:visible}.line-thread-panel{border-right:0;border-bottom:1px solid var(--line);max-height:390px}.line-chat-panel{min-height:620px}.line-context-panel{border-left:0;border-top:1px solid var(--line);display:block}}@media (max-width:600px){.line-page-head,.line-chat-head{flex-direction:column;align-items:flex-start}.line-conversation-controls{justify-content:flex-start;width:100%}.line-conversation-controls label{flex:1}.line-conversation-controls .select{width:100%;max-width:none}.line-message{max-width:92%}.line-composer{grid-template-columns:1fr}.line-composer-actions{justify-content:flex-end;align-items:center;display:flex}.line-composer-actions small{margin-right:auto}}.line-inbox-page{width:100%;max-width:none;height:calc(100dvh - 68px);min-height:680px;padding:var(--space-6);flex-direction:column;display:flex}.line-page-head{margin-bottom:var(--space-4);flex:none}.line-page-head h1{font-size:var(--type-page-title);line-height:1.25}.line-page-head p{font-size:var(--type-compact);line-height:1.6}.line-live-indicator{min-height:32px;padding:var(--space-2) var(--space-3);font-size:var(--type-caption)}.line-inbox-shell{border-radius:16px;flex:auto;grid-template-columns:minmax(280px,320px) minmax(0,1fr) minmax(280px,320px);width:100%;height:auto;min-height:560px;position:relative;overflow:hidden;box-shadow:0 12px 32px #18233a12}.line-inbox-shell.is-context-collapsed{grid-template-columns:minmax(280px,320px) minmax(0,1fr)}.line-inbox-shell.is-context-collapsed .line-context-panel{display:none}.line-pane-title{justify-content:space-between;align-items:center;gap:var(--space-3);padding:var(--space-4) var(--space-4) var(--space-2);background:#fff;display:flex}.line-pane-title strong{font-size:var(--type-section-title)}.line-pane-title span{color:var(--muted);font-size:var(--type-meta)}.line-thread-search{gap:var(--space-2);padding:var(--space-2) var(--space-3) var(--space-3);background:#fff}.line-thread-search .input{min-height:40px;padding:var(--space-2) var(--space-3);font-size:var(--type-compact)}.line-thread-search .btn{min-height:40px}.line-filter-tabs{gap:var(--space-1);padding:var(--space-2) var(--space-3) var(--space-1);background:#fbfcfd}.line-filter-tabs a{min-height:32px;padding:var(--space-2);font-size:var(--type-caption);border-radius:8px;align-items:center;display:inline-flex}.line-filter-tabs a:hover,.line-filter-tabs a.is-active{color:#087551;background:#e7f5ee}.line-thread-count{padding:var(--space-2) var(--space-4);font-size:var(--type-caption)}.line-thread-item{gap:var(--space-3);min-height:84px;padding:var(--space-3) var(--space-4);border-top-color:#edf0f3;grid-template-columns:44px minmax(0,1fr)}.line-thread-item:hover{background:#f7faf9}.line-thread-item.is-active{background:#edf8f3;box-shadow:inset 3px 0 #168b64}.line-thread-item.has-unread .line-thread-copy strong{font-weight:850}.line-avatar{width:44px;height:44px;font-size:var(--type-body);border-radius:14px}.line-avatar.is-large{width:46px;height:46px;font-size:var(--type-section-title);border-radius:14px}.line-thread-copy time{font-size:var(--type-caption)}.line-thread-copy small{color:#515c6d;font-size:var(--type-meta);line-height:1.45}.line-thread-copy em{color:#7d8593;font-size:var(--type-caption);padding-right:26px;line-height:1.4}.line-thread-copy em span.is-linked{color:#087551}.line-thread-copy em span.is-unlinked{color:#8f6a28}.line-unread-count{right:var(--space-3);bottom:var(--space-3);min-width:22px;height:22px;font-size:var(--type-caption);padding:0 6px}.line-empty-list,.line-empty-chat{padding:var(--space-8) var(--space-4);font-size:var(--type-compact);line-height:1.6}.line-thread-pagination{padding:var(--space-3) var(--space-4)}.line-thread-pagination a{min-height:32px;font-size:var(--type-meta);align-items:center;display:flex}.line-thread-pagination a:last-child{justify-content:flex-end}.line-thread-pagination small{font-size:var(--type-caption)}.line-chat-panel{background:#f4f7f6;min-width:0}.line-chat-head{gap:var(--space-4);min-height:84px;padding:var(--space-3) var(--space-4)}.line-chat-identity{align-items:center;gap:var(--space-2);min-width:0;display:flex}.line-chat-person{gap:var(--space-3)}.line-chat-person span{margin-top:var(--space-1);font-size:var(--type-caption)}.line-chat-status-row{align-items:center;gap:var(--space-1);flex-wrap:wrap;white-space:normal!important;display:flex!important;overflow:visible!important}.line-chat-status-row i{color:#657083;font-size:var(--type-caption);background:#eef0f4;border-radius:999px;padding:2px 6px;font-style:normal;line-height:1.5}.line-chat-status-row i.is-linked{color:#087551;background:#e7f6ef}.line-chat-status-row i.is-unlinked{color:#8b6320;background:#fff4df}.line-chat-actions{justify-content:flex-end;align-items:flex-end;gap:var(--space-2);display:flex}.line-conversation-controls{gap:var(--space-2)}.line-conversation-controls label{gap:var(--space-1)}.line-conversation-controls label>span{font-size:var(--type-caption)}.line-conversation-controls .select{max-width:180px;min-height:36px;padding:6px 28px 6px var(--space-2);font-size:var(--type-caption)}.line-control-pending{font-size:var(--type-caption)}.line-context-toggle,.line-mobile-back,.line-context-back{min-height:36px;padding:0 var(--space-3);color:var(--brand-2);font-size:var(--type-caption);white-space:nowrap;background:#fff;border:1px solid #dfe3e8;border-radius:9px;justify-content:center;align-items:center;gap:6px;font-weight:800;display:inline-flex}.line-context-toggle svg,.line-mobile-back svg,.line-context-back svg{width:16px;height:16px}.line-context-toggle.is-open{background:#f0f3f7}.line-mobile-back{display:none}.line-history-note{padding:var(--space-2) var(--space-4);font-size:var(--type-caption);line-height:1.55}.line-message-history{gap:var(--space-2);padding:var(--space-4) var(--space-6);scroll-behavior:smooth}.line-load-older{min-height:34px;padding:var(--space-2) var(--space-3);font-size:var(--type-caption);align-items:center;display:inline-flex}.line-date-separator{margin:var(--space-2) 0;justify-content:center;align-items:center;display:flex}.line-date-separator:before,.line-date-separator:after{content:"";background:#dfe5e2;flex:1;height:1px}.line-date-separator span{margin:0 var(--space-3);color:#737d89;font-size:var(--type-caption)}.line-message>div{min-width:88px;padding:var(--space-3) var(--space-4);border-radius:6px 14px 14px}.line-message.is-outbound>div{background:#dff3e8;border-radius:14px 6px 14px 14px}.line-message.is-system{align-self:center;max-width:80%}.line-message.is-system>div{color:#56606e;text-align:center;background:#f7f8f9;border-style:dashed;border-radius:10px}.line-message.has-error>div{background:#fff5f5;border-color:#df9ca2}.line-message-type{margin-bottom:var(--space-1);color:#7a8390;font-size:var(--type-caption);text-transform:uppercase;font-weight:800;display:block}.line-message-retry{min-height:30px;margin-top:var(--space-2);padding:0 var(--space-2);font-size:var(--type-caption)}.line-composer{gap:var(--space-3);padding:var(--space-3) var(--space-4);flex:none;box-shadow:0 -8px 24px #18233a0a}.line-composer .textarea{min-height:72px;max-height:160px;padding:var(--space-3);font-size:var(--type-body);line-height:1.55}.line-composer-actions{gap:var(--space-2)}.line-composer-disabled{padding:var(--space-4);font-size:var(--type-compact);line-height:1.55}.line-context-panel{background:#fff;position:relative}.line-context-panel-head{z-index:2;align-items:center;gap:var(--space-2);padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--line);background:#fffffff5;display:flex;position:sticky;top:0}.line-context-back{min-height:32px;padding:0 var(--space-2);background:#f1f3f6;border:0}.line-context-back-mobile{display:none}.line-context-kicker{font-size:var(--type-caption);letter-spacing:.06em}.line-context-section h3{margin:0 0 var(--space-3);font-size:var(--type-compact)}.line-context-section p{font-size:var(--type-meta);line-height:1.65}.line-customer-card{gap:var(--space-3);font-size:var(--type-meta)}.line-link-status{padding:var(--space-2);font-size:var(--type-caption);line-height:1.45}.line-customer-facts{background:#e8ebe9;border:1px solid #e8ebe9;border-radius:10px;grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;margin:0;display:grid;overflow:hidden}.line-customer-facts>div{gap:var(--space-1);min-width:0;padding:var(--space-2);background:#fff;display:grid}.line-customer-facts>div.is-wide{grid-column:1/-1}.line-customer-facts dt{color:var(--muted);font-size:var(--type-caption)}.line-customer-facts dd{overflow-wrap:anywhere;color:var(--ink);font-size:var(--type-meta);margin:0;font-weight:800;line-height:1.45}.line-context-actions{gap:var(--space-2);grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.line-customer-summary{color:var(--muted);font-size:var(--type-caption);line-height:1.55}.line-customer-search{gap:var(--space-2)}.line-customer-search .input{min-height:40px;padding:var(--space-2) var(--space-3);font-size:var(--type-compact)}.line-candidate-list{gap:var(--space-2);margin-top:var(--space-3)}.line-candidate-list article{gap:var(--space-1);padding:var(--space-3);border-radius:10px}.line-candidate-list strong{font-size:var(--type-compact)}.line-candidate-list span,.line-candidate-list a,.line-no-candidate{font-size:var(--type-caption);line-height:1.55}.line-audit-section>a{font-size:var(--type-meta)}.line-audit-list{gap:var(--space-2)}.line-audit-list strong{font-size:var(--type-meta)}.line-audit-list span,.line-audit-list small,.line-audit-list em{font-size:var(--type-caption);line-height:1.5}@media (max-width:1180px){.line-inbox-shell,.line-inbox-shell.is-context-collapsed{grid-template-columns:minmax(260px,300px) minmax(0,1fr)}.line-thread-panel{border-right:1px solid var(--line);border-bottom:0;max-height:none}.line-chat-panel{min-height:0}.line-chat-head{flex-direction:column;align-items:stretch;min-height:auto}.line-chat-identity{width:100%}.line-chat-person{flex:1;min-width:0}.line-chat-actions{justify-content:space-between;align-items:flex-end;width:100%}.line-conversation-controls{flex:1;justify-content:flex-start;min-width:0}.line-context-panel{z-index:8;border-left:1px solid var(--line);width:min(320px,42vw);display:block;position:absolute;top:0;bottom:0;right:0;box-shadow:-16px 0 36px #18233a24}.line-inbox-shell.is-context-collapsed .line-context-panel{display:none}.line-message-history{padding-left:var(--space-4);padding-right:var(--space-4)}}@media (max-width:960px){.page-loading-line{left:0}.line-inbox-page{padding:var(--space-4)}}@media (max-width:700px){.topbar{height:60px;padding:0 var(--space-3)}.topbar-title{font-size:var(--type-compact)}.topbar .badge{text-overflow:ellipsis;max-width:96px;overflow:hidden}.line-inbox-page{height:calc(100dvh - 60px);min-height:0;padding:var(--space-3)}.line-page-head{margin-bottom:var(--space-3);flex-direction:row;align-items:center}.line-page-head h1{margin:0;font-size:22px}.line-page-head p{display:none}.line-live-indicator{min-height:28px;padding:var(--space-1) var(--space-2)}.line-inbox-shell,.line-inbox-shell.is-context-collapsed{border-radius:12px;min-height:0;display:block}.line-thread-panel,.line-chat-panel,.line-context-panel{width:100%;height:100%;min-height:0;box-shadow:none;border:0;position:static}.line-thread-panel,.line-chat-panel,.line-context-panel,.line-inbox-shell.is-context-collapsed .line-context-panel{display:none}.line-inbox-shell.is-mobile-threads .line-thread-panel,.line-inbox-shell.is-mobile-chat .line-chat-panel{display:flex}.line-inbox-shell.is-mobile-context .line-context-panel{display:block;overflow-y:auto}.line-pane-title{padding:var(--space-3)}.line-thread-item{min-height:80px}.line-chat-head{gap:var(--space-3);min-height:auto;padding:var(--space-3);display:grid}.line-chat-identity{flex-direction:column;align-items:flex-start}.line-mobile-back{min-height:32px;padding:0 var(--space-2);display:inline-flex}.line-chat-person{width:100%}.line-chat-actions{justify-content:space-between;align-items:center;width:100%}.line-conversation-controls{flex-wrap:nowrap;flex:1;justify-content:flex-start;min-width:0;padding-bottom:2px;overflow-x:auto}.line-conversation-controls label{flex:none;min-width:124px}.line-conversation-controls .select{width:100%;max-width:148px}.line-context-toggle{min-height:36px;padding:0 var(--space-2);flex:none}.line-history-note{max-height:42px;overflow-y:auto}.line-message-history{padding:var(--space-3)}.line-message{max-width:88%}.line-message p{font-size:var(--type-body)}.line-composer{gap:var(--space-2);padding:var(--space-3);grid-template-columns:1fr}.line-composer .textarea{min-height:64px}.line-composer-actions{justify-content:flex-end;align-items:center;display:flex}.line-composer-actions small{margin-right:auto}.line-context-panel-head{padding:var(--space-3)}.line-context-back-mobile{display:inline}.line-context-back-desktop{display:none}.line-context-section{padding:var(--space-4)}}@media (max-width:420px){.sidebar{transition:none}.line-inbox-page{padding:var(--space-2)}.line-live-indicator{font-size:9px}.line-thread-search{grid-template-columns:1fr}.line-thread-search .btn{width:100%}.line-chat-person .line-avatar{width:40px;height:40px}.line-context-toggle{font-size:0}.line-context-toggle svg{width:18px;height:18px}.line-context-actions{grid-template-columns:1fr}}.line-inbox-state-page{min-height:calc(100dvh - 64px)}.line-inbox-loading{pointer-events:none}.line-loading-pane{min-width:0;padding:var(--space-4);background:#fff}.line-loading-pane+.line-loading-pane{border-left:1px solid var(--line)}.line-loading-heading{width:46%;height:20px;margin-bottom:var(--space-4)}.line-loading-thread{align-items:center;gap:var(--space-3);min-height:80px;padding:var(--space-3) 0;border-top:1px solid #edf0ef;display:flex}.line-loading-avatar{border-radius:50%;flex:0 0 42px;width:42px;height:42px}.line-loading-copy{gap:var(--space-2);flex:1;min-width:0;display:grid}.line-loading-name{width:56%;height:13px}.line-loading-preview{width:82%;height:11px}.line-loading-chat{gap:var(--space-4);background:#f4f7f6;flex-direction:column;display:flex}.line-loading-chat-head{width:100%;height:60px}.line-loading-message{border-radius:6px 14px 14px;width:58%;height:64px}.line-loading-message.is-outbound{border-radius:14px 6px 14px 14px;align-self:flex-end;width:48%}.line-loading-message.is-short{width:38%;height:48px}.line-loading-composer{width:100%;height:88px;margin-top:auto}.line-loading-card{width:100%;height:220px;margin-bottom:var(--space-4)}.line-loading-card.is-short{height:120px}.line-inbox-error{align-items:flex-start;gap:var(--space-4);width:min(600px,100%);padding:var(--space-6);margin:auto;display:flex}.line-inbox-error-mark{color:#b22534;background:#fff0f1;border-radius:50%;flex:0 0 44px;justify-content:center;align-items:center;width:44px;height:44px;font-size:24px;font-weight:900;display:flex}.line-inbox-error h1{margin:var(--space-1) 0 var(--space-2);font-size:24px}.line-inbox-error p:not(.line-context-kicker){margin:0 0 var(--space-4);color:var(--muted);font-size:var(--type-body);line-height:1.65}@media (max-width:1180px){.line-inbox-loading .line-loading-context{display:none}}@media (max-width:700px){.line-inbox-state-page{min-height:calc(100dvh - 60px)}.line-inbox-loading{display:block}.line-inbox-loading .line-loading-chat,.line-inbox-loading .line-loading-context{display:none}.line-inbox-error{padding:var(--space-4);margin:auto 0}.line-inbox-error-mark{flex-basis:36px;width:36px;height:36px;font-size:20px}.line-inbox-error h1{font-size:20px}}@media (prefers-reduced-motion:reduce){.line-inbox-loading .skeleton:after{animation:none}}.workspace-page{max-width:1320px}.workspace-header{margin-bottom:var(--space-6)}.workspace-header h1{font-size:var(--type-page-title);letter-spacing:-.01em;margin:6px 0 7px;line-height:1.28}.workspace-header p{max-width:760px;color:var(--muted);font-size:var(--type-compact);margin:0;line-height:1.65}.workspace-breadcrumb{color:#8a92a0;font-size:var(--type-caption);align-items:center;gap:7px;font-weight:700;display:flex}.workspace-breadcrumb a{color:var(--brand-2)}.workspace-breadcrumb a:hover{text-underline-offset:3px;text-decoration:underline}.workspace-grid{gap:var(--space-4);grid-template-columns:repeat(3,minmax(0,1fr));display:grid}.workspace-card{background:linear-gradient(150deg,#fff 0%,#fbfcfe 100%);border:1px solid #e2e6ed;border-radius:17px;flex-direction:column;align-items:flex-start;min-width:0;min-height:228px;padding:22px;transition:border-color .18s,box-shadow .18s,transform .18s;display:flex;position:relative;overflow:hidden;box-shadow:0 6px 22px #18233a0b}.workspace-card:before{content:"";pointer-events:none;background:linear-gradient(145deg,#f0b96a1a,#40506f06);border-radius:0 0 0 100%;width:110px;height:110px;position:absolute;top:0;right:0}.workspace-card:hover,.workspace-card:focus-visible{border-color:#bfc8d8;transform:translateY(-2px);box-shadow:0 14px 32px #18233a17}.workspace-card-icon{width:46px;height:46px;color:var(--brand-2);background:#edf1f7;border-radius:13px;place-items:center;display:grid}.workspace-card-icon svg{width:23px;height:23px}.workspace-action-count{z-index:1;color:#9b3038;min-width:28px;height:28px;font-size:var(--type-caption);background:#fff0f1;border-radius:999px;place-items:center;padding:0 8px;display:grid;position:absolute;top:20px;right:20px}.workspace-card-copy{gap:5px;margin-top:17px;display:grid}.workspace-card-copy strong{font-size:var(--type-section-title);letter-spacing:-.01em;line-height:1.35}.workspace-card-copy>span{color:var(--muted);font-size:var(--type-compact);line-height:1.6}.workspace-card-items{flex-wrap:wrap;gap:6px;margin-top:13px;display:flex}.workspace-card-items small{color:#667083;font-size:var(--type-caption);background:#f0f2f6;border-radius:7px;padding:4px 7px;line-height:1.35}.workspace-card-open{color:var(--brand-2);font-size:var(--type-meta);align-items:center;gap:6px;margin-top:auto;padding-top:16px;font-weight:800;display:flex}.workspace-context-bar{color:#8a92a0;font-size:var(--type-caption);align-items:center;gap:10px;margin-bottom:14px;font-weight:750;display:flex}.workspace-context-bar a{color:var(--brand-2);align-items:center;gap:5px;display:inline-flex}.workspace-context-bar a:hover{text-underline-offset:3px;text-decoration:underline}.workspace-context-bar a svg{width:15px;height:15px}.workspace-context-bar span:before{content:"/";color:#b0b5bf;margin-right:10px}.workspace-tabs{margin:0 0 var(--space-4);border:1px solid var(--line);scrollbar-width:thin;background:#fff;border-radius:12px;align-items:center;gap:6px;padding:5px;display:flex;overflow-x:auto}.workspace-tabs a{color:#646e7e;min-height:40px;font-size:var(--type-meta);white-space:nowrap;border-radius:9px;align-items:center;gap:7px;padding:7px 12px;font-weight:750;display:inline-flex}.workspace-tabs a svg{width:17px;height:17px}.workspace-tabs a:hover{color:var(--brand);background:#f3f5f8}.workspace-tabs a.is-active{color:var(--brand);background:#e9eef6;box-shadow:inset 0 0 0 1px #d8dfeb}.workspace-tabs a b{color:#9b3038;background:#fff0f1;border-radius:999px;place-items:center;min-width:21px;height:21px;padding:0 5px;font-size:11px;display:grid}.data-review-workspace-head{margin-bottom:var(--space-4)}.data-review-summary{gap:var(--space-3);margin-bottom:var(--space-3);grid-template-columns:repeat(3,minmax(0,1fr));display:grid}.data-review-summary a{border:1px solid var(--line);background:#fff;border-radius:13px;grid-template-columns:minmax(0,1fr) auto;gap:3px 10px;min-width:0;padding:15px 16px;display:grid}.data-review-summary a:hover,.data-review-summary a.is-active{background:#f8fafc;border-color:#c8d1df}.data-review-summary span{text-overflow:ellipsis;color:var(--muted);font-size:var(--type-meta);white-space:nowrap;font-weight:750;overflow:hidden}.data-review-summary strong{color:var(--brand);grid-area:1/2/3;align-self:center;font-size:24px}.data-review-summary small{text-overflow:ellipsis;color:#9097a3;font-size:var(--type-caption);white-space:nowrap;overflow:hidden}.workspace-section-head{justify-content:space-between;align-items:flex-start;gap:var(--space-4);margin:0 0 var(--space-4);border:1px solid var(--line);background:#fff;border-radius:14px;padding:18px 20px;display:flex}.workspace-section-head h2{font-size:var(--type-section-title);margin:0 0 4px;line-height:1.4}.workspace-section-head p{color:var(--muted);font-size:var(--type-compact);margin:0;line-height:1.6}.workspace-route-frame>.page:not(.workspace-frame-head){padding-top:0}.workspace-frame-head{padding-bottom:18px}.workspace-context-only{padding-bottom:0}.workspace-inline-note{margin:-4px 0 var(--space-4);color:var(--muted);font-size:var(--type-meta)}.line-thread-item{min-height:92px;padding:14px var(--space-4)}.line-thread-copy{gap:5px}.line-thread-copy strong{font-size:15px;line-height:1.45}.line-thread-copy time{font-size:12px;line-height:1.4}.line-thread-copy small{font-size:13px;line-height:1.5}.line-thread-copy em{color:#747d8b;padding-right:28px;font-size:12px;line-height:1.45}.line-thread-count,.line-filter-tabs a{font-size:12px}.line-chat-person strong{font-size:16px;line-height:1.45}.line-chat-person span,.line-chat-status-row i{font-size:12px}.line-message-history{background:linear-gradient(#f5f8f7,#f2f6f4);gap:12px;padding:20px 26px}.line-date-separator{margin:10px 0}.line-date-separator span{background:#ffffffc7;border-radius:999px;padding:3px 8px;font-size:12px}.line-message{max-width:min(74%,720px)}.line-message>div{border-radius:7px 16px 16px;padding:12px 16px;box-shadow:0 2px 7px #1e2f2709}.line-message.is-outbound>div{border-radius:16px 7px 16px 16px}.line-message p{font-size:15px;line-height:1.68}.line-message footer{margin-top:7px;font-size:12px;line-height:1.45}.line-message-type{font-size:12px}.line-composer{padding:14px var(--space-4)}.line-composer .textarea{min-height:76px;font-size:15px;line-height:1.6}.line-composer-actions small{font-size:12px}.line-context-panel-head strong{font-size:14px}.line-context-section{padding:18px}.line-context-kicker{font-size:11px}.line-context-section h2{margin:7px 0 12px;font-size:18px;line-height:1.45}.line-link-status{font-size:12px}.line-customer-facts>div{gap:5px;padding:10px}.line-customer-facts dt{font-size:12px}.line-customer-facts dd{font-size:13px;line-height:1.5}.line-customer-facts>div.is-primary dd{color:var(--brand);font-size:15px}.line-customer-facts>div.is-primary{background:#fbfcfe}.line-customer-facts>div.is-meta dd{color:#616b79;font-weight:700}.line-customer-summary{font-size:12px;line-height:1.6}@media (max-width:1180px){.workspace-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:700px){.workspace-grid,.data-review-summary{grid-template-columns:1fr}.workspace-card{min-height:205px;padding:18px}.workspace-header{margin-bottom:var(--space-4)}.workspace-section-head{flex-direction:column;align-items:stretch;padding:15px}.workspace-section-head .btn{width:100%}.workspace-tabs{margin-left:-2px;margin-right:-2px}.workspace-frame-head{padding-bottom:14px}.workspace-route-frame>.page:not(.workspace-frame-head){padding-top:0}.line-message-history{gap:10px;padding:14px}.line-message{max-width:90%}.line-message p,.line-composer .textarea{font-size:15px}}@media (prefers-reduced-motion:reduce){.workspace-card,.nav-item,.nav-tooltip{transition:none}}
